Privacy Policy

Effective Date: [2023-3-23]

Introduction

Welcome to Custinox, an online marketplace that connects buyers worldwide with unique and diverse products from around the globe. At Custinox, we understand the importance of protecting your personal information and are committed to ensuring your privacy is respected and safeguarded. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website (custinox.com), mobile applications, or any other services offered by Custinox (collectively referred to as "Services").

Scope

This Privacy Policy applies to all users of our Services, including but not limited to buyers, sellers, and visitors to our website. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not use our Services.

Collection of Personal Information

We collect personal information from you in various ways, including but not limited to:

  1. Account Creation: When you create an account with us, we collect information such as your name, email address, password, and country of residence.
  2. Transactions: When you make a purchase or engage in any financial transaction on our platform, we collect information related to the transaction, including payment details, shipping address, and purchase history.
  3. Communications: We may collect personal information when you contact us for customer support, subscribe to our newsletters, or participate in surveys or promotions.
  4. Automatic Collection: We also automatically collect certain information through cookies, web beacons, and other technologies when you access our Services, such as your IP address, browser type, operating system, and browsing behavior.

Use of Personal Information

We use your personal information for the following purposes:

  1. Account Management: To create and manage your account, including authentication and verification processes.
  2. Transaction Fulfillment: To process your orders, manage payments, and ship products to you.
  3. Customer Support: To provide customer service and respond to your inquiries or requests.
  4. Marketing and Advertising: To send you promotional materials, personalized content, and advertising based on your preferences and interests. You can opt out of receiving marketing communications at any time.
  5. Improvement of Services: To analyze user behavior and improve the quality and functionality of our Services.
  6. Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processors, shipping carriers, and data analytics providers.
  2. Compliance with Law: We may disclose your information to comply with legal obligations, respond to subpoenas or warrants served on us, or protect our rights and property.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  4. Consent: We may share your information with your consent for any other purpose not listed herein.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Access, Correction, and Deletion of Personal Information

You have the right to access, correct, or delete your personal information held by us. You can exercise these rights by logging into your account and updating your information or by contacting us at [mailto:support@custinox.com]. Please note that we may retain certain information as required by law or for legitimate business purposes.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [info@custinox.com].

Please note that this Privacy Policy is a sample and should be reviewed and tailored by legal counsel to ensure compliance with applicable laws and regulations in your jurisdiction.